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SHIPPING POLICY

A LEGAL DISCLAIMER

Effective Date: May 30, 2026

SHIPPING OVERVIEW
Tyson Pete LLC and P.R.O.U.D. Inc. are committed to delivering your order accurately and in a timely manner. This Shipping Policy explains our shipping procedures, timelines, and responsibilities.

ORDER PROCESSING
Orders are typically processed within 2–5 business days after payment has been successfully received.
Orders placed on weekends or holidays will be processed on the next business day.
During product launches, holidays, special promotions, or high-volume periods, processing times may be extended.

SHIPPING METHODS
We primarily ship through trusted carriers, including:

  • United States Postal Service (USPS)

  • UPS

  • FedEx

  • Other approved delivery partners

Shipping options and estimated delivery times will be displayed during checkout when available.

ESTIMATED DELIVERY TIMES
Estimated delivery times begin after order processing has been completed.
Domestic Orders (United States)

  • Standard Shipping: 3–7 Business Days

  • Expedited Shipping: 1–3 Business Days (when available)

International Orders

  • Delivery times vary by destination.

  • Most international shipments arrive within 7–21 business days.

Customs processing may result in additional delays beyond our control.

SHIPPING RATES
Shipping costs are calculated during checkout based on:

  • Package weight

  • Package dimensions

  • Shipping destination

  • Selected shipping method

Promotional free-shipping offers may be available from time to time.

ORDER TRACKING
When tracking information is available, customers will receive a shipping confirmation email containing tracking details.
Please allow up to 24–48 hours for tracking information to update.

INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
Tyson Pete LLC and P.R.O.U.D. Inc. are not responsible for delays, losses, or additional charges resulting from incorrect addresses supplied by customers.
If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be re-shipped.

LOST OR STOLEN PACKAGES
Once a package has been transferred to the shipping carrier, delivery responsibility rests with the carrier.
We are not responsible for:

  • Lost packages marked as delivered

  • Stolen packages

  • Delays caused by shipping carriers

  • Weather-related delays

  • Customs delays

Customers are encouraged to contact the shipping carrier directly regarding delivery issues.

DAMAGED ITEMS
If your order arrives damaged:

  1. Contact us within 7 days of delivery.

  2. Include photographs of:

    • The damaged item

    • Packaging materials

    • Shipping label

  3. Provide your order number.

We will review claims and determine an appropriate resolution, which may include replacement or store credit.

INTERNATIONAL CUSTOMS FEES
International customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT charges

  • Brokerage fees

These charges are imposed by the destination country and are not included in product or shipping prices.
PREORDERS
Products offered on a preorder basis will include estimated shipping dates on the product page.
Actual shipment dates may vary due to manufacturing, printing, production, or supply-chain factors.

DIGITAL PRODUCTS
Digital products, including eBooks, downloadable resources, courses, templates, and digital publications, are delivered electronically and are not subject to shipping charges.

CONTACT US
For shipping questions or order support, please contact:
Tyson Pete LLC & P.R.O.U.D. Inc.
P.O. Box 278
Surfside, CA 90743
Email: Tyson@TysonPete.com
Phone: (310) 387-7271
Phone: (562) 474-5982
We appreciate your support and thank you for shopping with us.

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Get In Touch

Let's Build
Legacy Together

Booking

TYSON@TYSONPETE.COM

P.R.O.U.D.

ADMIN@PROUDINC.ORG

Phone

(310) 387-7271

(213) 962-9323

P.R.O.U.D. Inc. · 501(c)(3) · EIN 33-3808629

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